Frequently Asked Questions
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What is a POS system and how does it work?
A point-of-sale (POS) system is the technology that lets you process customer sales, track inventory, and manage business operations in one place. Modern POS systems include hardware like touchscreens, card readers, and receipt printers, as well as software that records each transaction, processes payments, and syncs with your reports in real time.
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What is the best POS System for my business?
The best POS system depends on your industry, business size, and how you serve customers. At New England POS, we match you with a POS solution that fits your specific needs — whether you need a full countertop system, a mobile handheld device, or a combination of both. We also provide local installation, training, and ongoing support to keep your business running smoothly.
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What types of businesses benefit from a POS system?
Any business that processes sales can benefit from a POS system, including restaurants, bars, coffee shops, retail stores, and service providers. At New England POS, we work with businesses of all sizes — from smaller local businesses to multi-location chains — to help them speed up transactions, manage inventory, and improve the customer experience.
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How much does a POS system cost?
The cost depends on the hardware, software, and payment processing plan you choose. New England POS offers affordable POS Systems and competitive processing rates, with options to fit small businesses and high-volume operations alike.
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How do I get a POS system for my business?
Getting a POS system is easy with us — reach out to our team, and we’ll guide you from selection to installation. We’ll help you choose the right hardware and software, set it up at your location, and train you and your staff so you feel confident using it.
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What are your credit card processing rates?
Our rates are competitive and transparent, with no hidden fees. If you send us your most recent processing statement, we’ll review it and give you a side-by-side comparison with what we can offer you. Your rates with us are guaranteed to be matched, if not beat.
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Are your POS systems easy to use?
Our POS systems are designed to be user-friendly, even if you’ve never used one before. With simple touchscreen menus, clear navigation, and built-in support features, your staff can learn to take orders, process payments, and manage inventory in no time. New England POS also offers free installation, on-site training, and support.
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Do your POS systems offer online ordering?
Yes — we provide POS systems with fully integrated online ordering. Customers can place orders from their phone or computer, and those orders go directly into your POS system for fast, accurate fulfillment. You can even set up a free website to integrate online ordering for your business with our POS Systems.
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What types of payments do your POS systems accept?
Our systems accept all major credit and debit cards, EMV chip cards, contactless payments like Apple Pay and Google Pay, and traditional swipe transactions. We can also set up gift card and loyalty program payments.